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    • Bad customer service3
    • Rude loan officer2

  • Aug 28
  • Auto Financing
  • Richlands, North Carolina
  • Bad Company
  • 9
  • REVIEW RATING 4/5

they keep trying to repo my car stating one time 2 months behind the next time we are now 5 that is crazy they don't work with you they just want more money. They don't refianance either when they say they do. Not a company you want to deal with. They keep trying to threaten you and send someone to your house to get the car. No one should have to deal with the inconsistence of this company. ... Read more

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  • Aug 05
  • Auto Financing
  • Birmingham, Alabama
  • Carfinance Loan Refinancing
  • 66
  • REVIEW RATING 4/5

I have been talking to my husband about refinancing our car and trying to get a lower interest rate, when a letter came from Carfinance offering to refinance our existing loan and drop our payments $100. I told my husband that before we do anything we really needed to look online and see if this company was legit, and what kind of reviews they have. Now that I have read all of these reviews, I... Read more

Was this review helpful? 0 0

They reported to all credit agencies that we were over 90 days past due. Mind you the latest we paid was 10 days EVER!! We disputed, it was fixed. Following month car finance reported us again for 90 past due. Messing with our credit scores when we are desperately trying to fix it to buy our first home. Add comment

  • Jun 29
  • Auto Financing
  • Macclesfield, North Carolina
  • Car Loan
  • 126
  • REVIEW RATING 4/5

My husband and I got a car loan with car finance. The first bill we got an money order and sent it with the attach portion that comes in the mail. I call to see if they had receive my bill and they had not. I explain to customer service that I send in a money order they were rude. So I call the number on the money order receipt to see who cashed the money order and come to find out they had... Read more

Was this review helpful? 2 0

Never use this finance company! Beware they repoed my vehicle, I was on time with my payments. I asked for it back and they didn't, they sold it i owe the the balance of what my loan was. Worst company every Add comment

  • Mar 25
  • Auto Financing
  • Westminster, Colorado
  • Car Financing
  • 1
  • 1
  • 415
  • REVIEW RATING 5/5

Bought a car 1 year ago. Paid on time when I fell on hard times were so rude to me Threatened to always repo car. Tried to trade it in 4 months ago and then currently. Pay off is still the same no wants to work in deal with me with this car for a trade in. Don't know what to do? Should I just start over? I have bad credit but I don't deserve to be treated like this or have only my late payments... Read more

Was this review helpful? 2 3

  • Mar 12
  • Auto Financing
  • Pinellas Park, Florida
  • Car Refinance
  • 1
  • 1
  • 595
  • REVIEW RATING 5/5

WOW! Thank you for all the info everyone. I received an invite to re - finance my car currently financed with GM who I love and have no problems with cause for 3 years have paid on time except 1 time, I just have a high interest rate. FOR a minute I ACTUALLY CONSIDERED GOING WITH THESE GUYS, but just changed my mind. Customer service is important to me and if being a few days late no more than 30... Read more

Was this review helpful? 6 0

  • Feb 06
  • Auto Financing
  • Palmdale, California
  • Car Loan
  • 1
  • 1
  • 1159
  • REVIEW RATING 5/5

I hate this company. I have made 2 years of on time payments. Then I got laid off. I called to see what arrangements they can work out with me. I talked to their customer service rep, who submitted a claim for me to have my case reviewed. I was told to call back after 2 days. When I called back, they said they could not make any payment arrangements with me unless I was employed. I should... Read more

Was this review helpful? 10 4

  • Feb 06
  • Loans and Mortgages
  • Denver, Colorado
  • Car Loan
  • 2
  • 2
  • 637
  • REVIEW RATING 5/5

I asked to speak to a supervisor and the rep before putting me on hold was all ready talking trash about me, so I could hear. This was all because I didn't want to pay a fee (to them) for paying my bill with them. I have never seen such a bunch of unknowable reps in my life, I am guessing they don't have to pass any sort of hiring process. Stay away from this *** of a company, go with a large... Read more

Was this review helpful? 5 4

  • Feb 04
  • Auto Financing
  • Schaumburg, Illinois
  • Car Loan
  • 1
  • 1
  • 1
  • REVIEW RATING 4/5

Worse financing company for a car! If a dealer advises you your financing is through the this company walk out of the dealer! From customer service to repo-ing an up-to-date car that was never late and then made me pay the repo fees for their mistake! Ridiculous! Read more

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