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1.4 Based on 11 reviews
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    • Bad customer service 6
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The worst company I have ever had to deal with in my life. Rude, unprofessional, apathetic, greedy, and manipulative company members, especially Michelle in the New Port Richey office. Stay away from this company, you will regret it, I promise. Add comment

Up until December I haven't had issues with this company. December 2015 I paid my note only to find out they never took it out on the date I paid and told me they were holding it in an some other account. Okay mistake corrected. On Jan 8, 2016 I made a payment and the next day I chkd my acct and 2 payments were taken out my. WHAT??? At this point I've paid several bills and my bank acct was... Read more

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Car finance is the absolute worse! I got behind on my car note started to receive 10-15 harassing calls a day! Once you answer they hang up! Or leave threating voice mails in your phone. Once your able to talk to them they disrespect you and down talk you. When u ask for a manager they do not care about what happened. I plan on refinancing my car with a different company any I will never ever do... Read more

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I only had them for 2 month. Payment was due Dec 16. I have 10 day grace period. They keep calling and calling and calling. What have I gotten my self in too. They called Christmas EVE... REALLY! DAY AFTER CHRISTMAS! !!!!!! REALLY!!!! I AM SWITCHING. ... Add comment

i have never had a problem til they pulled payment from my account prossed and cleared it and then tried to pull it again now bcuz of there screw up with the bank the payment that was made is going to be pushed back so now i have to se if there going to say im a month behind and if there any late fees and these people are rediculous cuz they wont admit that that have done wrong and refuse to fix... Read more

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I just want everyone to know that this company will work with you for a while but all you have to get is one nasty CSR agent and it all goes away. I would steer clear of this company. No communication with each other. Correct notes and conversations not recorded correctly. I have been paying on this car for several years and when I was offered a better finance rate through them, I decided to do... Read more

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These people are the rudest over Verizon. They want to give you *** about being late and then try asking question that are not legal to ask about why it is late. And want to charge a fee for calling a payment. Trying to pay by phone is just as bad they charge you a fee to pay by phone. Seriously!!! If I had of know this was the service I was going get paying on time or not I would have NEVER... Read more

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We had our car 1 year, never late. I called to get a deferment due to medical reasons. Explained that there is no loss of income and payments would remain timely after deferment. Every time I call them to check on the status they ask about my job loss?? I am like *** it there is no job loss, do you guys even communicate?? They have been giving me the run around, denying it and then making me... Read more

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they keep trying to repo my car stating one time 2 months behind the next time we are now 5 that is crazy they don't work with you they just want more money. They don't refianance either when they say they do. Not a company you want to deal with. They keep trying to threaten you and send someone to your house to get the car. No one should have to deal with the inconsistence of this company. ... Read more

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I have been talking to my husband about refinancing our car and trying to get a lower interest rate, when a letter came from Carfinance offering to refinance our existing loan and drop our payments $100. I told my husband that before we do anything we really needed to look online and see if this company was legit, and what kind of reviews they have. Now that I have read all of these reviews, I... Read more

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