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1.6 Based on 18 reviews
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  • Customers like
    • Nothing about this company the worst place to get a car loan 1
  • Customers don't like
    • Bad customer service 7
    • Rude loan officer 4
    • Threatening 1
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They suck simple as that! I get a call every other month from a very rude "customer service rep" telling my car note is pass due, when in fact I have my payments set up for automatic withdrawal smh.. The last time I asked to speak with an supervisor because I was getting the false "late payment" calls too often and he couldn't even apologize ugh I was told " well people make mistakes, their just doing their job" ! Yes, you are right people make... Read more

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1.I never did no request for this so called CarFinance.com the permission to check my credit report nor fill out anything for that company to do anything over the phone nor the online thing... I did research on all this and no wonder people get ripoff by this company....The experian does not have nothing with my credit report nor you and your company in Irvin,CA....My question is where did you get my information from and who???? Better yet,My... Read more

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Terrible customer service i cannot wait to be done dealing with these idiots! Add comment

Car Finance is basically a predatory loan company. A last resort for desperate people and then they don't wanna bend or work with their customers when surprise surprise there are issues trying to pay the high loan payments due to the outrageous interest rate. Customer service is the most important part of any successful business and this company is a huge heartless failure. Avoid getting any kind of loan through this massive failure of a company... Read more

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This company is a scam. I received a letter from them saying I could refinance my loan and save money. $1,212 per year, in fact. And...6.88% in interest. Looks good until you do the math. My current loan has 39 months remaining at $368. They are offering 59 months at $267. So...multiply it out. 39 @ $368 is $14,352 | 59 @ $267 is $15,753. Sure, I will save $1,212 per year, but I will pay an additional $1,401 over the length of the loan. Read more

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I think that they are great. Guess what... I pay my note every month. For some odd reason they're always nice to me. Funny how that works. Add comment

I PAID MY CAR NOT ON TIME WITH THE COMPANY FOR ONE YEAR. I HAD 2 DEATHS IN THE FAMILY AND NEEDED TO HELP WITH COST. I TALKED WITH THE COMPANY THEY HELPED OUT WITH TIME TO GET CAUGHT UP. HOWEVER, I WAS PAYING MY CAR NOTE BUT LATE AND THEY CAME A REPO MY CAR THEN WAS VERY RUDE ABOUT GETTING ME THE AMOUNT I NEEDED TO GET MY CAR BACK. THE PAYMENT WAS 1216.00 BUT I ENDED UP PAYING 2500.00 WITH ALL THE FEES. I ALSO HAD TO TRAVEL TO DAYTONA FLORIDA... Read more

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I ended up in hospital for over 2 weeks and got behind because of missing a payday. I have been paying them $500.00 every two weeks trying to get caught back up. They are taking over 80% of my income and still call daily. I tell them I can pay every other friday after 4:30. They called me 9 times today alone! I do not answer and their messages are threatening to come get the blasted car. I made a payment and afterwards he said well when are you... Read more

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The worst company I have ever had to deal with in my life. Rude, unprofessional, apathetic, greedy, and manipulative company members, especially Michelle in the New Port Richey office. Stay away from this company, you will regret it, I promise. Add comment

Up until December I haven't had issues with this company. December 2015 I paid my note only to find out they never took it out on the date I paid and told me they were holding it in an some other account. Okay mistake corrected. On Jan 8, 2016 I made a payment and the next day I chkd my acct and 2 payments were taken out my. WHAT??? At this point I've paid several bills and my bank acct was in the negative I called and eventually got a... Read more

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